Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Boston, Massachusetts, USA. Boston is the capital of the Commonwealth of Massachusetts in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area known as Greater Boston. Boston is one of the oldest cities in the United States, founded on the Shawmut Peninsula in 1630 by Puritan settlers from England. Boston is sometimes called a "city of neighborhoods" because of the profusion of diverse subsections; the city government's Office of Neighborhood Services has officially designated 23 neighborhoods.