Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Edinburgh, Scotland, United Kingdom Edinburgh is the capital city of Scotland. The city has long been a centre of education, particularly in the fields of medicine, Scots law, literature, the sciences and engineering. It is the second largest financial centre in the United Kingdom (after London) and the city's historical and cultural attractions have made it the United Kingdom's second most popular tourist destination, attracting over one million overseas visitors each year. The city is affectionately nicknamed Auld Reekie, Scots for Old Smoky, for the views from the country of the smoke covered Old Town. Edinburgh was the birthplace of Rockstar Games.
