Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Kraków, Poland Kraków spelled Cracow or Krakow, is the second largest and one of the oldest cities in Poland. Kraków has traditionally been one of the leading centres of Polish academic, cultural and artistic life and is one of Poland's most important economic hubs. CD Projekt Red and Sperasoft both have tech companies in Krakow.