Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Melbourne, Victoria, Australia Melbourne is the capital and most populous city of the Australian state of Victoria. Melbourne is in the southeastern part of mainland Australia. The city is home to many of the best-known cultural institutions in the nation, such as the Melbourne Cricket Ground, the National Gallery of Victoria and the World Heritage-listed Royal Exhibition Building. Melbourne has long been regarded as Australia's sporting capital due to the role it has played in the development of Australian sport, the range and quality of its sporting events and venues, and its high rates of spectatorship and participation. Melbourne has a highly diversified economy with particular strengths in finance, manufacturing, research, IT, education, logistics, transportation and tourism. Melbourne houses the headquarters of many of Australia's largest corporations, including five of the ten largest in the country
