Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Offenburg, Germany Offenburg is a city located in the state of Baden-WÃ¼rttemberg, Germany. Offenburg is situated at the mouth of the Kinzig river valley and at the foot of the Black Forest. The City - surrounded by vineyards and situated at the river Kinzig - has much to offer: a historical centre with a baroque scenery, various hiking and cycling trails, a variety of cultural events, gastronomy of Baden.