Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Pune, India Pune is the second largest city in the Indian state of Maharashtra. Considered to be the cultural capital of Maharashtra (India), Pune is known as the "Oxford of the East" due to the presence of several well-known educational institutions. Pune has a hot semi-arid climate bordering with tropical wet and dry with average temperatures ranging between 20 and 28 °C.
