Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Sofia, Bulgaria Sofia is the capital and largest city of Bulgaria. The city is at the foot of Vitosha Mountain in the western part of the country. Today, Sofia is a dynamic Eastern European capital, distinguished by its unique combination of European and Communist-style architecture as well as many beautiful orthodox churches. Furthermore, it claims to be one of the few European capitals with beautiful scenery and a developed ski-resort so close to it - the Vitosha mountain.
