Helpdesk support jobs are for the professional troubleshooters of the IT world. Many helpdesk support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. helpdesk support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for helpdesk support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Vancouver, Canada Vancouver is a coastal seaport city in western Canada, located in the Lower Mainland region of British Columbia. The Greater Vancouver area had a population of 2,463,431 in 2016, making it the third-largest metropolitan area in Canada. Vancouver has the highest population density in Canada with over 5,400 people per square kilometre. Vancouver is one of the most ethnically and linguistically diverse cities in Canada according to that census; 52% of its residents have a first language other than English. If you're looking for a beautiful environment, bustling urban life, and lots of tech companies, Vancouver might be the place for you. Vancouver is one of the largest hubs for software development in Canada, and industry-leading companies like Electronic Arts and Capcom have offices here.