Problem manager jobs are for the professional troubleshooters of the IT world. Many problem manager specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. Problem manager role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for tech support josb are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Liverpool, United Kingdom Liverpool is a city in North West England. The local authority is Liverpool City Council, the most populous local government district in the metropolitan county of Merseyside and the largest in the Liverpool City Region. The popularity of The Beatles and other groups from the Merseybeat era contributes to Liverpool's status as a tourist destination. Liverpool is the home of Everton FC, the senior football club in the city. Liverpool is a metropolitan city in north west England. The estimated population of the city is 492,000. Liverpool also has the fifth largest metropolitan area in the UK. The local authority of Liverpool is Liverpool city council. Liverpool is situated on the eastern side of the river Mersey and historically was part of Lancashire (south west). It became a borough in 1207 and was named a city in 1880. Shortly after in 1889 it separated from Lancashire. Its growth was largely due to the port in Liverpool. The city expanded rapidly throughout the industrial revolution.