Technical support jobs are for the professional troubleshooters of the IT world. Many technical support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. Technical support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for technical support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Karlsruhe, Germany Karlsruhe is the second-largest city of the German federal state of Baden-Württemberg. Karlsruhe lies completely to the east of the river Rhine. It is in the north of the Black Forest, close to the French border. Karlsruhe is famous in Germany for both hosting two federal courts and being a major hub for science and technology.
