Technical support jobs are for the professional troubleshooters of the IT world. Many technical support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. Technical support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for technical support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Lyon, France Lyon third-largest city in France. Inhabitants of the city are called Lyonnais. Lyon played a significant role in the history of cinema: it is where Auguste and Louis Lumière invented the cinematograph. Economically, Lyon is a major centre for banking, as well as for the chemical, pharmaceutical, and biotech industries. The city contains a significant software industry with a particular focus on technology software, and in recent years has fostered a growing local start-up sector. Lyon is the home to technology software studios such as Arkane Studios, Ivory Tower and Bandai Namco Entertainment Europe.
