Technical support jobs are for the professional troubleshooters of the IT world. Many technical support specialist jobs involve working for hardware manufacturers and suppliers solving the problems of business customers or consumers, but many work for end-user companies supporting, monitoring and maintaining workplace technology. Technical support role would also involve responding to users' requests for help. Some lines of support require professionals with specific experience and knowledge, but for graduates tech support jobs can be a good way into the industry. Skills required for technical support jobs are problem solving, good tech knowledge, communication/listening skills, patience and diplomacy.
Shanghai, China Shanghai is one of the four municipalities under the direct administration of the central government of the People's Republic of China, the largest city in China by population. Shanghai has been described as the 'showpiece' of the booming economy of mainland China renowned for its Lujiazui skyline, museums and historic buildings, such as those along The Bund, as well as the City God Temple and the Yu Garden. Shanghai is the commercial and financial center of China.