You are using the web browser we don't support. Please upgrade or use a different browser to improve your experience.
"icon arrow top"

Client Relationship Manager, Healthcare Solutions


Cognizant Technology Solutions


Naperville, United States

United States

Healthcare & Medical




Not specified

Permanent | Full Time

Client Partner, Healthcare Solutions

Are you ready to improve lives with a career in Cognizant's Healthcare provider practice?


Our practice is helping healthcare leaders make the shift toward digital transformation with actionable insights, intelligent automation, innovative products and services, and a modern infrastructure that drives better outcomes at a lower cost resulting in improved experiences and health equity. We are proud of our strong market recognition and depth of experience across our global footprint.

We are:

The Cognizant Client Community. Our deep industry expertise with digital innovation and groundbreaking technology brings outstanding end-to-end services to clients. Over 200 million lives are supported by Cognizant's healthcare platforms. We are privileged to serve over 400 healthcare organizations, 20 of the 25 top US health plans, and over 300 large provider and health system clients.

You are:

An experienced strategic advisor who has grown successfully within a large consultancy firm or have deep healthcare industry knowledge leading clients through complex initiatives to digitally transform their business.

You understand critical issues facing health systems and health plans today, and can translate those issues to future actions

You are the glue of client relationships, a trusted advisor who helps ignite the power of Cognizant to our customers by bringing them data-driven insights, new ideas, industry expertise, and end-to-end solutions from across our ecosystem. You are commercially inclined and drive financial performance for your accounts with sales, revenue, and profitability while maintaining high client satisfaction.

You can carry a room, establishing credibility and guiding buyers and influencers through an engaging dialogue. Decision-makers find you compelling and logical in connecting their strategic imperatives to Cognizant's digitally enabled capabilities. You understand that co-location with clients and teams is critical to innovation, and you are ready to partner at client sites to nurture relationships.

The work:

As a Client Relationship Manager, contribute toward commercial growth and rapid business expansion for your assigned accounts. Lead the end-to-end account activities including the overall account P&L and handling senior client relationships. Throughout your tenure you have acquired an understanding of the latest innovations with technology tools, techniques, systems and solutions that matter most in healthcare. You are able to communicate effectively and maintain relationships with IT executives and Innovation leaders.

  • Responsible for client relationships, sales, delivery, and account management partnering with clients to build business value.
  • Grasp the challenges clients are facing, offer solutions, and describe the value of digital transformation in terms of business outcomes.
  • Drive profitable sales growth by developing a robust, long-term pipeline of opportunities to ensure the sustainability of Cognizant's business.
  • Healthcare Provider Practice

    Shape solutions for our clients by crafting opportunities and making the connection between the customer's strategic priorities and Cognizant's offerings, solutions, and people to address these priorities.

    Handle contract negotiations and lead creative financial and contractual constructs.

  • Accurately forecast against your accounts backlog and pipeline.
  • Ensure high levels of client happiness through active engagement and relationship management.
  • Bring together the right team and lead account planning across the account team.
  • Serve as a trusted client advisor.
  • Build a proven business network within the client and seek opportunities to create connections outside of the client to further improve relationships (e.g., client to client, cross-industry).
  • Build and bring to bear a deep understanding of both the industry and market in which the client operates, as well as an intimate knowledge of the client's business to influence strategies.
  • Promote evidence-based business decisions by blending in business data and domain expertise to discover new insights.
  • Required qualifications and experience:

  • Minimum 5 years of experience in healthcare consulting services, developing trusted client relationships with validated sales growth from the onset of business development, RFPs, orals, client sales/presentations through delivery.
  • Forecasting and P&L management experience.
  • Strong business development skills and the ability to engage in consultative selling.
  • Experience in the healthcare technology landscape, business drivers, and challenges.
  • Ability to travel as needed
  • Track record of carrying ~$10M revenue target
  • Our Commitment to You

  • Your entrepreneurial spirit and vision will be rewarded! Your success will drive opportunities for career advancement.
  • You will make a difference for healthcare's digital agenda with our high-profile clients serving communities across the globe to improve access to care!
  • Opportunities to learn daily through training, assignments, and collaborating with leaders with vision and subject matter experts across the company!
  • Experience in understanding client requirements and mapping to Cognizant service offerings
  • Along with a competitive salary and bonus plan, Cognizant offers a generous and comprehensive benefits package.
  • #LI-JH2

    Employee Status : Full Time Employee

    Shift : Day Job

    Travel : No

    Job Posting : Oct 06 2023

    About Cognizant

    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @USJobsCognizant.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

    If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.

    Loading please wait...