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Continence Healthcare AssistantBand 3


Dorset Clinical Commissioning Group


Bournemouth, United Kingdom

United Kingdom

Healthcare & Medical




Not specified

Permanent | Full Time

Job overview

An exciting opportunity has arisen for a HCA to join the Dorset Bladder & Bowel continence service

The successful person needs an enthusiasm for continence and an interest to assess patients with their bladder & bowel issues and support the patient in managing their incontinence. You would be covering the Poole locality and linking with the local district nurse teams and other health professionals within the community.

Responsibilities will require you to work mainly under the supervision of the clinicians within the team, but at times also to work autonomously. The majority of your workload would be remote working, carrying out assessments via a telephone consultation & visiting patients in their own homes if necessary. You will need to have a full driver’s license and use of your own car.

In return for your enthusiasm and commitment, we can provide an opportunity for you to develop your clinical skills in continence and experience in a supportive team, with regular supervision and appraisals. You will be required to achieve a certain competency level which we will give you support and training to help you reach. Opportunities for further training may be available through the Trusts Training Department.

Dorset is renowned for its quality of living, picturesque countryside and its famous Jurassic Coastline. You could improve your quality of life by combining these benefits with working for a transformational organization.

Main duties of the job

You will be carrying out continence assessment for housebound patients via telephone consultation, patients own home, or a care home facility if appropriate.

These continence assessments will include conservative lifestyle advice such as fluid intake & bladder irritants, which may help with bladder & bowel symptoms as well as providing the basis for a need for containment products and devices.

Consultations may involve the patient, or family members and other care providers where consent has been obtained.

There would also be an opportunity to carryout bladder scans and sheath fittings for which full training will be provided.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Person specification

Educational Requirements / Qualifications

Desirable criteria

  • NVQ Level 3
  • Willing and able to apply existing experience to community and gain necessary skills to work effectively in the community setting. Willing to professionally develop and undertake further development/training as identified to meet the needs of the service.
  • Skills/Experience/Knowledge base

    Essential criteria

  • Excellent interpersonal skills.
  • Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively
  • Desire to work in the primary care setting.
  • Ability to work alone.
  • Desirable criteria

  • Good IT skills.
  • Community/Acute experience.
  • Basic patient care experience.
  • Personal Qualities / Aptitudes

    Essential criteria

  • Good team player
  • Willingness to learn
  • Ability to prioritise.
  • Flexibility
  • Enthusiastic and motivated.
  • Desirable criteria

  • Empathetic.
  • Car owner / driver (subject to provisions of the Equality Act)

    Essential criteria

  • Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business. Clean UK drivers License
  • What working for us will provide:

  • 27 days of annual leave, rising to 33 over ten years
  • Excellent NHS pension scheme
  • Health and wellbeing services
  • Flexible working options, including family-friendly hours
  • Free training and one-to-one career coaching to reach your career goals
  • Preceptorship programme for newly qualified nurses and AHPs
  • Access to nine staff networks – have a voice and transform our Trust
  • Relocation costs where applicable
  • Salary sacrifice scheme opportunities – including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying and selling annual leave
  • NHS discounts to save on your shopping, gym membership and more
  • Medical Staff:

  • Annual Leave starting from 27-32 days, rising to 32-34 days depending on grade
  • Study Leave allowances of £1,000 per year plus 10 days study leave pro rata per year
  • Recruitment and retention bonus offered where applicable
  • Visit our to learn more about our culture, staff stories, benefits, development programmes and opportunities.

    What you need to do:

    Before applying for this post, please do ensure that you have read the job description and person specification requirements. If you think you have everything we're looking for, then we'd love to hear from you, alternatively if you would like more information about the role please do not hesitate to contact us.

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