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Customer Service Specialist (Healthcare)


Tonic Healthcare


farnborough, United Kingdom

United Kingdom

Healthcare & Medical




Not specified

Permanent | Full Time

My client is a cutting edge healthcare provider looking to recruit a talented, customer-focused Customer Service Specialist to become a Patient Services Coordinator for their team in Farnborough.

You will have excellent customer care ability, able to sensitively and accurately deal with complex issues, with excellent communication skills (both written and verbal).

The opportuity will see you managing the entire experience of patients under the treatment of the clinic, from initial enquiries, appointments, prescriptions, aftercare and much more. You will be dealing with both inbound telephone enquiries, online communication and also liaising with a wide range of contacts, which could include clinicians, pharmacists, GP surgeries, and much more.

This is a growing organisation at the forefront of healthcare, and as such this offers excellent opportunities for career development. This is a newly formed team, so an exciting time for anyone to join and be part of an exciting phase of business expansion.


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