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Distribution Warehouse Supervisor - Healthcare


Expeditors International


bedford, United Kingdom

United Kingdom

Healthcare & Medical




Not specified

Permanent | Full Time

  • Full-time
  • As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and

    Scope of position

    Employed in the position of Distribution Warehouse Supervisor working within the GDP Warehouse environment to ensure that all Healthcare products are handled and stored in accordance with current GDP best practices.


    • Ensure a safe and secure work environment
    • Lead team in warehouse excellence
    • Maintain warehouse procedures and safety standards
    • Maintain a clean and professional facility
    • Ensure all equipment is maintained in a safe operational condition
    • Manage inventory of packaging materials and supplies
    • Coordinate scheduling and ensure proper coverage
    • Oversee the processes in the area of responsibility, following operational standards (OPS) and KPI expectations
    • Maintain compliance to facility certification requirements and government policies
    • Implementation of Security, Health & Safety requirements
    • Expertise in warehouse management system used in facility & supporting technology
    • Comfortable with statistics and analysis ofproductivity and KPI performance

    Healthcare Warehouse - Job-Specific Tasks and Duties

    • Conduct all GDP tasks as they relate to the district facility type and GDP Customer requirements that are outlined in the Customer SOP
    • In Expeditors owned or leased facilities, ensure that facilities and equipment are maintained to GDP standards
    • Take responsibility for ensuring that all risks that may impact GDP activities or customer product are risk assessed
    • Report any security issues to the site security manager ·
    • Ensure all facility exits are secure preserving security, temperature-controlled areas, and rodent control Ensure that any non-compliant stock is physically segregated and act on instructions from the RP to Quarantine Returned, Rejected, Recalled or Falsified Products in line with company procedures
    • Ensuring that the Premises and Equipment are up to the required GDP standards of cleanliness, through the continued upkeep of the cleaning program.
    • Report any sightings of pests or rodents ·
    • Approved Quality Agreements and Service Level Agreements are adhered to in line with the Customer SOP ·
    • Ensure compliance with agreed customer requirements as documented in the Customer SOP ·
    • Ensure that only GDP approved Service providers are used, when requested by the customer ·
    • Manage Corrective Actions and Preventive Actions (CAPA) to ensure that the appropriate actions are documented and implemented correctly and timely ·
    • Ensure that customers have been informed in writing of any issues with shipments ·
    • Lead and implement global and regional GDP initiatives in the district as they relate in the Warehouse

    Healthcare General Operator, Warehouse Job-Specific Competencies

    Operational Process Standards (OPS)

    Expeditors’ Operational Process Standards (OPS) are in place to ensure we are providing consistent and quality services to our customers. Operators must maintain a thorough working knowledge of the latest GDP OPS versions, guiding our employees to meet our documented standard processes and identification of where there may be risk to the quality of our services being provided to our customers.

    Warehouse GDP Compliance

    Adhere to local and standard GDP requirements identifying required actions according to GDP standards as documented in the Operational Process Standards (OPS).

    GDP Document Control

    Ensure that all current version documents are used, recorded, and retained in compliance with OPS and local regulations. The use of Expeditors systems enforced as standard practice. Complete any GDP documents that relate to the storing, picking and distribution of Healthcare Products in compliance with Good Documentation Practice. ·

    Internal and External GDP Audits

    Take part in external Customer or Regulatory Audits. Perform self-assessments according to GDP standards as documented in GDP OPS. Communicate the results of all internal and external audits.

    The Healthcare Representative must be informed when any issues arise in relation to healthcare products that may not comply with agreed customer or regulatory standards. Report immediately to the Healthcare Representative any suspicion of Falsified/ Counterfeit products. ·

    GDP Training

    Ensure GDP Trainings are current and compliant in line with Expeditors GDP Training Map and GDP regulation. ·

    Customer Service

    Oversee onboarding new Healthcare Customers, work with T&I to align the Customer SOP as it relates to Healthcare/GDP. Consider network business, communicate any and all instructions as they relate to our network. Coordinate implementation of Quality Technical Agreements and Service Level Agreements, collaborating with the Healthcare group and Expeditors legal department for approval.

    • Global logistics industry knowledge
    • Strong problem solving, organisational, and interpersonal skills
    • Ability to work productively both individually and in a team environment
    • Sense of urgency for goal achievement
    • Self-motivated with ability to work in a fast-paced and constantly changing environment
    • Empowered to make quick decisions in response to changing conditions
    • Extroverted, confident, enthusiastic and persuasive
    • Good time management
    • Professional oral and written communication skills
    • #J-18808-Ljbffr

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