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Financial Counselor - Healthcare


Universal Health Services, Inc.


San Antonio, United States

United States

Healthcare & Medical




Not specified

Permanent | Full Time


Laurel Ridge Treatment Center is hiring Financial Counselors. Our 330 -bed comprehensive Behavioral Healthcare Facility is located on the northside of beautiful San Antonio! Our facility provides a nurturing, campus-style environment located on 29 beautiful acres and features experiential options such as a swimming pool, gym, ropes course and more.


The Financial Counselor is a vital role in the Business Office at Laurel Ridge Treatment Center. The Financial Counselor is responsible for providing a high level of customer service and support, verification of insurance benefits, advising insurance providers of estimated expenses, resolving insurance issues for patients, maximizing cash collections and minimize bad debt expense. The Financial Counselor maintains integrity of patient accounting, service excellence, professionalism, and patient confidentiality.


  • Familarizes with insurance carriers contracted with Laurel Ridge Treatment Center
  • Places phone calls to patients, patient family members, insurance companies, and facility team members in an attempt to acquire information necessary to verify insurance and coverage
  • Maintains patient demographic information and data collection systems
  • Verifies insurance eligibility for treatment and services
  • Provides financial counseling and payment options
  • Answers questions from patients, clerical staff and insurance companies.
  • Performs miscellaneous job-related duties as assigned.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations; adheres to APC policies and procedures

  • Qualifications


  • High School Diploma or GED
  • Benefits:

  • Free meals
  • Employee Recharge Massage Zone
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision, and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Career development opportunities
  • EEO Statement

    All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

    We believe that diversity and inclusion among our teammates is critical to our success.

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