1831_10306381
Accenture
Negotiable
Chennai, India
India
Healthcare & Medical
21/09/2023
18/09/2023
27/05/2037
Not specified
Permanent | Full Time
Job Skill: Information Management System Testing and Validation
Designation: Management Level - Associate Manager
Job Location: Chennai
Qualifications: Any Graduation
Years of Experience: 10 to 14 years
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What would you do?"Full Time, Benefits eligible, 100% Work from Office (Return to Office). Night Shifts Only '- Mobilize appropriate resources
• Support sales opportunities and ensure the feasibility of the proposed solutions and delivery of the solution by leveraging Accenture’s full capabilities
• Improve client and customer relationships working with Client Account and Account Management Team leadership - Plan, deliver and execute project(s) and program(s)
• Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations where the services are provided (e.g. ,client-site, delivery center)
• Address performance issues across the client(s)/portfolio(s); create the operational approach and implements continuous improvement
• Implement standard SLA commitments and other financial/operational metrics for client(s)/portfolio(s)
• Support the achievement of contract controllable income (CCI) targets, as well as the achievement of cost-to-serve targets; deliver efficiencies through standard processes and synergies
• Manage recruiting, staffing, people engagement, pyramid, mix, utilization, cost-to-serve and capacity of service delivery staff to optimize balance between cost and delivery targets In Health Information Management (HIM) you will be responsible for the practice of acquiring, analyzing and protecting digital and traditional medical information vital to providing quality patient care.
• Adaptable and flexible
• Ability to perform under pressure
• Problem-solving skills
• Detail orientation
• Ability to establish strong client relationship "Skill Name - Expected Proficiency Level Accenture Delivery Methods (ADM) P2 - Proficient Accenture Delivery Tools P2 - Proficient Account Management P1 - Novice Client Relationship Development P3 - Advanced Contract Compliance Execution P2 - Proficient Contract Management P1 - Novice Cost Management P3 - Advanced Cost to Serve Management P1 - Novice Demand Management P3 - Advanced Offering Acumen P2 - Proficient Operating Level Agreement P3 - Advanced Operational Excellence P3 - Advanced Operations Management P3 - Advanced Program and Project Management P1 - Novice Project Management P3 - Advanced Quality & Process Improvement P2 - Proficient Sales Enablement P3 - Advanced Service Change Management P2 - Proficient SLA (Service-Level Agreement) Management P3 - Advanced" The desired candidate must have a minimum of 5 years customer contact management experience.
• "- Client Relationship Development P3 - Advanced - Cost Management P3 - Advanced - Demand Management P3 - Advanced - Operating Level Agreement P3 - Advanced - Operational Excellence P3 - Advanced - Operations Management P3 - Advanced - Project Management P3 - Advanced - Sales Enablement P3 - Advanced - SLA (Service-Level Agreement) Management P3 - Advanced""- Accenture Delivery Methods (ADM) P2 - Proficient - Accenture Delivery Tools P2 - Proficient - Contract Compliance Execution P2 - Proficient - Offering Acumen P2 - Proficient - Quality & Process Improvement P2 - Proficient - Service Change Management P2 - Proficient""- Account Management P1 - Novice - Contract Management P1 - Novice - Cost to Serve Management P1 - Novice - Program and Project Management P1 - Novice""
• Demonstrate strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive
• Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients"
"- Mobilize appropriate resources
• Support sales opportunities and ensure the feasibility of the proposed solutions and delivery of the solution by leveraging Accenture’s full capabilities
• Improve client and customer relationships working with Client Account and Account Management Team leadership - Plan, deliver and execute project(s) and program(s)
• Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations where the services are provided (e.g. ,client-site, delivery center)
• Address performance issues across the client(s)/portfolio(s); create the operational approach and implements continuous improvement
• Implement standard SLA commitments and other financial/operational metrics for client(s)/portfolio(s)
• Support the achievement of contract controllable income (CCI) targets, as well as the achievement of cost-to-serve targets; deliver efficiencies through standard processes and synergies
• Manage recruiting, staffing, people engagement, pyramid, mix, utilization, cost-to-serve and capacity of service delivery staff to optimize balance between cost and delivery targets"
Accenture Flex offers a Total Rewards package which includes compensation recognizing individual contributions and a range of benefits so you can build a coverage package based on your personal needs.
Base payWe offer a competitive base pay based on your role, career level and skills.
Medical coverage and spending accountsEmployees have a choice of plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs. Use pretax dollars to pay for eligible health care and dependent day care expenses.
Dental and vision coverageEmployees can choose a traditional dental plan or a dental maintenance organization plan. A vision care plan is offered which covers an annual routine eye exam as well as frames, lenses, or contacts.
Life Insurance & Long-Term DisabilityAccenture Flex provides you with a basic level of life, AD&D and disability insurance, and you have the option of purchasing additional coverage.
Paid Time Off (PTO)PTO encompasses traditional vacation time along with paid personal time off and sick leave, providing flexibility for how, when and for what purpose time off is taken.
401(k) Savings planEmployees are immediately eligible to contribute to a standard 401(k), a Roth, or an after-tax account through convenient payroll deductions and are always vested in their own employee contributions.
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