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Healthcare Assistant




Maidstone, United Kingdom

United Kingdom

Healthcare & Medical




Not specified

Permanent | Full Time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

We are looking for a Healthcare Assistant to join the team at our centre based in Maidstone.

As the Healthcare Assistant you provide support to the clinical teams, nursing staff, consultants and diagnostic radiographers by performing tasks that facilitate the smooth running of our services as well as positively and proactively contributing to building strong and enduring relations with all stakeholders including consultants, patients, clinical and non-clinical colleagues.

What you’ll do :

  • Prepare specialist trolleys prior to clinics and procedures
  • Ensure general tidiness of consulting rooms and clinical areas
  • Maintain clean environment, adhering to infection control policy
  • Ensure adequate stocks are maintained, ordering stock where needed
  • Provide chaperone service when required
  • Participate in provision of care to patients as directed by nurses, radiographer or consultants
  • Answer telephone and relay messages promptly
  • Prepare units prior to treatment
  • Prepare clinic rooms prior to consultant clinics
  • Prepare clinic lists and medical records
  • What you’ll have:

    Experience and skills:

  • Strong relationship building skills
  • Able to work flexibly to achieve GenesisCare business objectives and meet unpredictable demands
  • Good communication skills
  • Experience in venepuncture (Not essential – can be trained in house)
  • Use of Microsoft suite of applications including Excel, Word, Outlook
  • Evidence of effective staff liaison and co-operative working
  • Evidence of an empathetic approach to patients and or customers
  • Experience in the healthcare sector
  • Experience in a customer focused environment
  • Able to demonstrate a professional approach at all times whilst under pressure
  • Smart and well presented - Confident, articulate, diplomatic and tactful
  • Able to demonstrate flexibility with work hours and cover for others
  • Prepared to travel to meetings and training courses if required
  • Qualifications and Knowledge:

  • NVQ level 3 in Health & Social Care (or QFC)
  • Have a level of understanding of customer care
  • Have an awareness of UK health environment
  • Have an awareness of data protection and patient confidentiality
  • What’s in it for you:

    Do your life’s best work! This is an amazing opportunity for you to join a global oncology specialist, rated in the Top 1% of healthcare providers!

    At GenesisCare we’re leading the way in technology and innovation, we’re changing the way patients experience cancer treatment and care. We do the right thing by our patients, our partners and each other. Like the sound of us? We would love to hear from you!

  • Make sure your annual leave suits you with 25 days + bank holidays, and the opportunity to buy/ sell annual leave.
  • Look after yourself with free private medical and dental cover, as well as access Employee Assistance Programme & Income Protection
  • We’ll look after you and your family with free radiotherapy treatment.
  • Plan for your future with a competitive Company Contributory Pension Scheme
  • Join our wellbeing community with access to Babylon Health and Headspace Wellbeing
  • Save on your parking costs with free car parking at most of our centres.
  • Treat yourself with access to a wide range of retail discounts.
  • Join a global employer and open opportunities to work in other countries.

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