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IT Director New




Locust, United States

United States

IT Systems




Not specified

Permanent | Full Time

JOB SUMMARYThe Spectrum Director, Mobile Wireless Partners provides leadership to Retail Sales Channel. Ensures Retail Sales Team contributes to the acquisition and retention of retail customers, resulting in customer and revenue growthMAJOR DUTIES AND RESPONSIBILITIESResponsible for development and oversight of Retail Sales Channel and the ongoing working relationship with Retail partners and Store managementIdentify and qualify new sales opportunities through in-depth knowledge of the customer and market, competitive environment in the marketplace and the financial/strategic value of the opportunityDevelop sales plans to meet or exceed retail growth and revenue projections by overseeing the implementation of strategies for selling Charter products and services through indirect distribution channels (retailer/dealer/agent) at the Regional level. Communicate overall plan, strategy, and matrix requirements to Vice President and Store Regional Directors; monitor, evaluate results and provide detailed status updatesDevelop strategic partnerships and manage the relationships with Charter Authorized Retailers to grow effectiveness of retail channel by continuously monitoring trends, opportunities, issues and performing in-depth needs assessmentsRepresent company in the industry, responsible for growing and maintaining the company’s reputationServe as an escalation path for retail sales and internal partners to ensure excellent customer serviceLearn and develop further knowledge of new technologies and selling points which includes enhancing expertise in the company’s products and servicesProvide input on training content and process based on communication with retail partners, industry best practices or recommended process improvementsManage retail sales budgeting process and departmental expenditures while staying within budgeting guidelinesBuild a high performance team by recruiting, training and retaining the best talent. Support in the recruitment process as necessaryMentor Retail Managers in leading their teamsDemonstrate company values, foster continuous learning and development, move team forward through change and create a positive work environment where employees are able to enhance their skills and maximize their potential through coaching, training and objective performance managementProvide guidance, monitor and manage the enforcement of all Company policiesREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional mannerWork through complex, enterprise level issues with a methodical approachPossess a self-motivated, competitive spirit and desire to manage and motivate sales teamCarry a positive and professional demeanorDetailed orientated with exceptional analytical skillsAbility to effectively recruit and manage sales teamKnowledge of sales strategies and proceduresKnowledge of pricing, contract and billing proceduresTravel to multiple locationsKnowledge and ability to use computer and software applicationsKnowledge of employment laws and proceduresValid driver’s license and ability to meet Company’s motor vehicle requirementsEducationBachelors Degree or equivalent work experienceRelated Work Experience Sales management; 8+ years Cable/Telecommunications Industry; 10+ yearsProgram Management; 5+ yearsPREFERRED QUALIFICATIONSEducationMaster’s DegreeSkills/Abilities and KnowledgeExpert knowledge of telecommunications products and servicesOutstanding leadership skills to function as a strategic business leader able to align with company’s culture and valuesKnowledge of sales strataAdvanced knowledge of all functions and related tasks in the area of retail sales environmentWORKING CONDITIONSCorporate environmentTravel as required, up to 50% SRL705 300051 300051BR

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