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Jr. Business Analyst - Healthcare




Westlake, United States

United States

Healthcare & Medical




Not specified

Permanent | Full Time

Req ID: 255584

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Jr. Business Analyst - Healthcare to join our team in West Lake, Texas (US-TX), United States (US).

NTT Data Americas is Hiring!

Work location - Hybrid work model near one of these markets: Raleigh, NC; Westlake, TX; Smithfield, RI;or Merrimack, NH

This is a permanent, fulltime, salaried position with benefits. Not open to C2C or C2H.

The Role

The Consultant, Business Analysis will apply their consulting, analysis, and domain skills to deliver the best outcomes for our clients, their Business Analyst is a key member of the Health & Welfare (HW) Platform Migrations team that services clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape.

Job Duties and Responsibilities Include:

  • Align, plan, and execute new product capability delivery within flight implementations
  • Drive and/or support execution of key implementation activities (example: data conversion load).
  • Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
  • Partnering with the Director Migration Project Manager to define client specific configurable variations to support a client plan and/or administrative requirements
  • Performing root cause analysis to determine gaps or trends for continuous improvement opportunities
  • Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
  • Creating training material and reference material for participant services
  • Assisting and coaching the broader team
  • Engaging in and/or leading ongoing courses to support continued personal development
  • Basic, Required Qualifications:

  • Minimum threeyears ofexperience as a Business Analyst
  • Minimum three years of professional experience in the Healthcare domain
  • Bachelor's degree or equivalent years of industry experience
  • Other Desired Qualifications:

  • Prior client implementation and\or platform migration experience a plus
  • Prior data analytics and data exchange (inbound and outbound files) experience
  • Experience in Agile preferred
  • Proficient with Microsoft Office applications
  • Ability to independently manage one's own workload
  • Regulatory and legislative knowledge in aligned service area
  • Understanding of benefits administration systems
  • Demonstrates superb communication skills (written and verbal)
  • Ability to perform detailed analysis and document findings
  • Procedure execution and process improvement
  • Quality-first approach
  • In addition to the above, the Business Analyst should possess these additional skills:

    Client Data-Conversion\Single Client Feed

  • Proactive data management
  • Streamline and implement Client Service Request error conditions and notifications.
  • Data analysis with a focus on data and client feed remediation for straight through processing.
  • Process control enhancements and reporting improvements.
  • Participant Data Manager edit enhancements.
  • Develop a teamwork intake model to move away from email processing.
  • Structure large data sets to find usable information
  • Collaborate with team members to collect and analyze data
  • Work with a team of analysts and other associates to process information
  • Testing of Client Data Feeds

  • Candidates should be near one of the following locations to attend one week per month of client connect weeks onsite.

  • Raleigh NC
  • Westlake TX
  • Smithfield RI
  • Merrimack NH
  • About NTT DATA Services

    NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

    NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


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