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Level 2 Tier 2 Help Desk Technician New


General Dynamics


North Kingstown, United States

United States





Not specified

Permanent | Full Time

Responsibilities for this PositionLocation: Any Location / RemoteFull Part/Time: Full timeJob Req: RQ85127Type of Requisition:PipelineClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:Job Family:Systems AdministrationJob Description:GDIT is seeking a Level 2 Tier 2 Help Desk Technician to provide Help Desk support for the Defense Enterprise Office Solution (DEOS) Cloud Service Offering contract. NOTE: This position is contingent upon contract award, funding and tasking.The Level 2 Tier 2 Help Desk Technician will apply subject matter knowledge to high level analysis, collection, assessment, design, development, modeling, simulation, integration, installation, documentation, and implementation.Resolves problems, which require an intimate knowledge of the related technical subject matter.Applies principles and methods of the subject matter to specialized solutions.Additional responsibilities include but not limited to: identity management, medical and legal transcription, scientific encoding, environmental, scientific, maintenance and repair processes, business processes, and logistical support activities.Required Qualifications:* Active DoD Secret clearance* DoD 8570 IAT II Certification* BA/BS in Computer Science in related field (additional years of experience and/or certifications may be considered in place of education)* 4+ years of experience* Experience in Cloud, Azure, MS Office 365 support environments* Ability to work remotely in an environment dedicated to professional Help Desk support for Customers* Ability to thrive in a highly collaborative, fast-paced, growth-focused environmentScheduled Weekly Hours:40Travel Required:Less than 10%T elecommuting Options:Telecommuting 100%Work Location:Any Location / RemoteAdditional Work Locations:We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.\n\nGDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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