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Platform Software Engineer Sr Analyst New


Wells Fargo Bank


Glen Allen, United States

United States





Not specified

Permanent | Full Time

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace persity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver sspan, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

The Software Engineer SR ANalyst Provides technical support for technology domain environments including but not limited to cloud, middleware, operating systems, applications, Software-as-a-Service, and Platform-as-a-Service products. Uses diagnostic tools to troubleshoot complex in the respective technology domain. Has the ability to restore or improve service quality and availability, analyzes and resolves issues or may escalate as needed to meet established service level agreements. Participates in projects associated with the technology domain, which includes installation, upgrades, and deployment efforts including deploying to the technology domain. Understands the given technology domain in reference to security and compliance requirements. Participates in testing of new technologies with the given domain. Documents changes and implementation plans within the given technology domain. Participates in projects associated with the technology domain, which includes installation, upgrades, and deployment efforts including deploying to the technology domain. Understands the given technology domain in reference to security and compliance requirements.

This position is a part of the WIM Technology Platform organization.  This position supports a suite of applications which are owned by a third party vendor and utilized by WIM Brokerage Operations team members. The focus of the role is to ensure the resiliency of the applications by ensuring compliance to WF Technology environment updates and compliance initiatives.  This role will

Job Responsibilities
-  Initiate and resolve problem tickets
- Partner with enterprise technology teams to resolve issues,
- Participate in BCP activitites and application health validations
- Assist the vendor with any needed code deployments.

This position can be based at the Wells Fargo site location in Saint Louis, MO; Glen Allen, VA or Charlotte, NC.  

This position is NOT ELIGIBLE for relocation assistance. Prospective candidates should reside in and/or around the target site locations or be able to commute to either of these site for employment. 

This is a full time opportunity with a competitive compensation package, a comprehensive benefits package including a generous PTO program and many other benefits. For additional benefit information visit .

Required Qualifications

  • 3+ years of software engineering experience
  • 1 + years of Citrix experience
  • 1+ year of application production support experience
  • 1+ year of 3rd party vendor application production support experience

Desired Qualifications

  • An industry-standard technology certification
  • Strong verbal, written, and interpersonal communication skills
  • Agile experience
  • 1+ year of offshore application production support process experience
  • Knowledge and understanding of Business Continuity Plan (BCP) and disaster recovery procedures/solutions

Other Desired Qualifications
  • 1+ year of batch processing support and troubleshooting experience

Job Expectations

  • Flexibility to frequently be on call beyond normal working hours
  • Flexibility to work in a 24/7 environment, including weekends and holidays


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit  for benefits information.

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