Macdona, United States
Permanent | Full Time
Purpose of Job Partners with cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Responsible for consistently executing the Business Process Management (BPM) strategy within a CoSA or across the Enterprise. Executes process improvement projects that sustainably improve member and employee experiences and business deliverables. Identifies and manages existing and emerging risks that stem from business activities and ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies and procedures for business activities.
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
USAA Careers World Class Benefits (31 seconds)
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for business activities.
Leads Process Improvement projects that deliver measurable cost savings, improved quality, or increased production.
Builds commitment to business process management and improvement through a focus on effective process development, integrated project/change management and implementation.
Analyzes and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.
Serves as a technical leader in the deployment of Business Process Management (BPM) through the application of process improvement methodologies (Six Sigma, LEAN, and basic problem solving).
Trains, coaches, and mentors team members on best practices regarding Process Improvement tools, methodologies, and team leadership.
Works with stakeholders to ensure projects achieve intended results, where risks are proactively identified and mitigated, and benefits are validated.
Bachelors Degree in a related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.
8 years of professional business experience with 4 years of process improvement work experience.
Strong, proven experience with leadership, business acumen, problem solving, critical thinking, and analytical skills in financial services or other highly regulated industry.
Expert-level ability to influence and affect change at all levels of the organization.
Solid track record in leading cross-functional teams and projects and successfully delivering results.
Green Belt certification (one which required successful implementation of a process related project that solved a business problem/improved business performance)
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.
Ability to use raw data to make statistical trend analysis to present to the leadership.
Lean Six Sigma Black Belt and/or Master Black Belt certification.
Prior Banking industry experience.
Prior experience Coaching Six Sigma Black Belt to Process Engineers.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 *(this does not include geographic differential it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
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