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Senior Instructional Designer New

1272836331

Spectrum

Negotiable

Durham, United States

United States

Senior Management

ASAP

12/10/2021

11/11/2021

Not specified

Permanent | Full Time

JOB SUMMARY
This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. The scope of responsibilities also includes development of instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Conducts standard to moderately complex instructional design projects. This position requires at least 4 years of design or development experience.

MAJOR DUTIES AND RESPONSIBILITIES
Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance

Partner with the business to create clear learning objectives in support of business goals

Design and develop high-quality learning content to meet the needs of the supported audience

Conduct reviews of training materials to ensure learning objectives are met

Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback

Maintain current knowledge of latest industry tools and processes

Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables

Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects

Maintain accurate status of projects, milestones, and tasks in the team project tracking tool

Facilitate in-person or virtual “train the trainer” sessions

Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders

Collaborate with leadership team and business subject matter experts to design large-scale, engaging learning that enhances business performance, with minimal support

Design and develop comprehensive learning solutions, incorporating multiple deliverables (online, video, simulations, Instructor-led, Virtual, etc.), to meet business and performance objectives

Develop storyboards to support eLearning design

Manage all functions of eLearning design, including storyboarding, scripting, assessment, and multi-media inclusion

Create and implement evaluation plans to demonstrate business impact of training initiatives

Achieve and model team quality standards in all aspects of learning design while managing 3-5 projects at a time

Proactively partner with internal customers to determine performance and training needs

Design instruction that reflects an understanding of the diversity of learners and groups of learners

Manage external resources to maximize cost effectiveness and quality

Apply business skills to managing instructional design

Promote collaboration, partnerships, and relationships among the participants of a project
Serve as a mentor and/or knowledge resource to less experienced designers

Model the adoption of ongoing improvements in team processes and standards

Develop partner relationships with SMEs and stakeholders to ensure that training meeting expectations beyond initial implementation

Perform other duties as requested

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel, including Executives
Ability to deal with the public in a professional manner
Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Ability to leverage advanced and emerging digital learning tools, delivery methods, and platforms
Ability to provide guidance and support to others on using designated technology to perform tasks
Ability to select most effective tools, delivery methods, and platforms based on internal customer needs
Ability to develop technical skills to increase personal capabilities, speed, and quality of learning interactions

Education
Bachelor’s degree in Education, Adult Learning or equivalent experience

Related Work Experience
4+ years Instructional Design and development experience
3 + years project management

WORKING CONDITIONS
Office environment



EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

HTR348 287443-1 287443BR



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