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Tier 2 - Service Desk Analyst


General Dynamics Information Technology


Chantilly, United States

United States

IT Security




Not specified

Permanent | Full Time

REQ RQ71036 Travel Required None Requisition Type Regular Collects and performs analysis on information from system users to formulate the scope and objectives of the system with moderate supervision.Prepares in-depth flow charts, models, and procedures along with conducting feasibility studies to design possible system solutions.Conduct form design and layout activities with moderate guidance from manager.Performs preparation of systems specifications.Under moderate supervision, prepare and maintain technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of systems.Applies practical knowledge of job area typically obtained through advanced education and work experience.Performs analysis and systems designs. Requirements TSSCI required to start. IAT-II certification (e.g., Security + CE or equivalent), current Computing Environment (e.g., MD-100) certification or MCSA.DESIRED QUALIFICATIONS BABS (or equivalent experience), 2+ years of experience SCITES SCITESGDITReferrals Know someone that would be a good fit for this role? GDIT is offering 10,000 external referral bonuses for referrals hired by December 31, 2020. You do not need to be a GDIT employee to be eligible. Email your referral's resume to We are offering referral bonuses for several open positions, view all qualified open positions. View terms conditions for eligibility requirements We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. GDIT is an Equal OpportunityAffirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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